Contact

Office Mailing Address: 4^th Floor, Administration Building, MWSS Complex, 489 Katipunan Avenue, Balara, Quezon City, 1105

Trunk Line : 8920-55-21 local Nos. 102 & 103

Direct Line : (02) 3433-39-87

E-mail: info@mwss.gov.ph

Office of the Administrator Trunkline: 8920-5521 loc 102-103 Fax Number: 8921-2887		Office of the Board of Trustees Secretariat Direct line: 8929-5551

Operations and Support Services Direct line: 8928-2252 Fax Number: 8928-2252		Human Resource and Organizational Development and Learning Direct line: 8920-5422

Finance Department Direct line: 8928-2252		Engineering and Technical Operations Group Direct line: 8928-5691

Asset Management Department Direct line: 3434-9219 Fax Number: 3434-9219		Water and Sewerage Department Direct line: 8922-2969

Research and Standards Development Department Direct line: 3434-9220		Policy Planning and Public Relations Department Direct line: 3433-3987

Legal Department Trunkline: 8920-5521 loc 106		Internal Audit Department Direct line: 3434-3262

Filing of complaints/feedback may be filed during office hours from Monday to Friday, 7:00 am to 6:00 pm, through the following contact details:

Ms. ELENITA S. DE LEON

Customer Service Relations Specialist

POLICY, PLANNING AND PUBLIC RELATIONS DEPARTMENT (PPPRD)

Fax No. : (02) 8928-22-52

Direct Line : (02) 3433-39-87

E-mail: info@mwss.gov.ph; enny.deleon@mwss.gov.ph

Maynilad:

Hotline: 1626

Cavite Toll Free No.: 1800-1000-92837

Website:

Text Hotline: 0998-8641446

Social media accounts:

Twitter: @maynilad

Facebook: Maynilad Water

Manila Water:

Hotline: 1627

Website:

Trunkline: (632) 7917 5900 (Mon-Fri, 8:00 AM-5:00 PM)

Social media accounts:

Twitter: @ManilaWaterPH

Facebook: /Manilawater

MWSS Regulatory Office (Customer Relations Department) Contact Nos. 3435-8903; 8925-6619