Coinciding with our national hero’s birthday, MWSS received a Certificate of Collaboration from the Office of the Cabinet Secretary (Office of the President of the Philippines) on June 19, 2018 for the successful compliance by MWSS Corporate and Regulatory Offices of the requirements for collaboration in the implementation and operation of the 8888 Citizen’s Complaints Hotline. The compliance includes designation of focal and technical persons, attendance in the orientation and simulation seminars and enrollment of the agency’s online account with the 8888 Hotline system. MWSS is the first GOCC to receive the compliance certificate.

Conferring the certificate was Mr. Dale Cabrera, Undersecretary for Strategic Action and Response Office for Office of the Cabinet Secretary, which was received by MWSS Administrator Reynaldo Velasco, Mr. Ronald Abrigo of MWSS Corporate Office and the representatives of MWSS Regulatory Office.

The agency hopes to do its best to continuously improve its service to the consuming public.